ISO/IEC 20000-1 ed1.0 (2005-12) + ISO/IEC 20000-1 ed1.0 (2005-12) + ISO/IEC/TR 20000-3 ed1.0 (2009-10) + ISO/IEC/TR 20000-5 ed1.0 (2010-04)

Picture
Reference, Editon, Date, Technical Committee, Title
Format
Language
ISO/IEC 20000-1 ed1.0 (2005-12)
TC/SC JTC 1/SC 7
Information technology — Service management — Part 1: Specification
Hardcopy
English
French
PDF
ISO/IEC 20000-2 ed1.0 (2005-12) 
TC/SC JTC 1/SC 7
Information technology — Service management — Part 2: Code of practice
Hardcopy
English
PDF
ISO/IEC/TR 20000-3 ed1.0 (2009-10)
TC/SC JTC 1
Information technology – Service management – Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
Hardcopy
English
PDF 
ISO/IEC/TR 20000-5 ed1.0 (2010-04)
TC/SC JTC 1
Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1
Hardcopy 
English
 PDF
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